Morris Arboretum

Morris Arboretum

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Advance Tickets FAQs

Advance Tickets FAQs

All visitors, including members, are required to have advance tickets for admission to the Garden. Parking is included with your advance ticket.

Where do I purchase my ticket?

Click here to purchase your tickets through our online registration system.

I have my online reservation. When can I come to the Arboretum?

You may arrive up to 15 minutes before or after your scheduled time. If you arrive earlier than 15 minutes prior to your scheduled time, you may be asked to wait until the specified time. If you arrive more than 15 minutes after your scheduled time, you may be asked to wait until the next open time slot becomes available. Our front gate closes at 4:15pm as that is the last time visitors may enter the Garden. Please arrive by 4:15pm for your 3:30pm ticket time.

How long can I stay?

Once you are here, feel free to enjoy the Gardens as long as you like (until we close, that is). To help with your planning: most visitors stay for around two hours.

Do members have to reserve tickets?

Yes. To guarantee access to the Garden, members must also have an advance ticket. These advance tickets are free for members.

Does everyone need an advance tickets?

Yes. So that we can ensure we are maintaining safe capacities, everyone must have an advance ticket, including children under 3 and members.

I need help with my tickets. How do I contact you for help?

Please email or call 215-247-5777 ext. 333, Monday through Sunday 10:00am - 4:00pm

Where are my tickets?

Once you reserve your advance tickets online, you will receive a confirmation email sent to your designated email address that contains your electronic tickets. Search your Inbox for subject line "Your Advance Tickets to Morris Arboretum”. Either print out your tickets are save them on your phone. You can also log back into your account and look under the Account section. The My Reservation page has your ticket information and you can email yourself the tickets again or print them from that page.

How do I present my tickets when visiting?

When arriving at the Arboretum at the specified time, please have either a print copy of your tickets or have them open on your phone. Staff will check your tickets at the front gate, and you’ll be ready to enjoy your time in the Garden!

How do I change my ticket day/time?

You can change the date or time of your ticket by signing into our online reservation system and clicking on My Account. Click on the view button and then edit the day or time of your reservation. Follow of all of the steps through to click on accept in order to change your reservation.

I no longer can visit. What is the refund policy?

If you are unable to visit and have cancelled your visiting date in our system, a refund will be provided within 24 hours of your scheduled visit. Advance tickets are good rain or shine. If more than 24 hours prior to your scheduled visit, you may request a refund by calling the Arboretum at 215-247-5777 x 333, Monday through Sunday, 10AM – 4:30PM.

How can I apply my ticket admission fees to a membership?

Please contact membership staff and they will be happy to apply your advanced ticket admission fees to a membership. Membership Office Monday – Friday or 215-247-5777 ext 205

Are special admission prices still available?

During this limited opening period, many of our special admission prices are temporarily suspended, including: free Chestnut Hill College admission, Walk-In/Bike-In reduced admission, and Visit Philly passes.

Can I use my Guest Passes?

Yes! Advance tickets are required, even for Guest Passes, but you can now reserve your Guest Pass tickets online. When you arrive at the Arboretum, staff will check your ticket and collect your valid Guest Passes, so please be sure to bring the actual passes with you. Expired Guest Passes will not be accepted.

Can I use Library Admission Passes?

First, obtain the number of tickets in your party from your library. You will need a valid One-time Use Library Admission Pass for each guest (except children under 3 who are free). Then book your ticket/s here.

Need more assistance? Watch this video tutorial for booking your Library Admission Pass advance tickets.

Remember, your advance ticket must be accompanied by the One-time Use Library Admission Pass from your library which will be surrendered upon admission.

I have a PennCard, can I still visit?

Absolutely. PennCards are only good for the holder of the card. Advance tickets are required and you will be asked to show your PennID upon arrival.

Is there a discount for Active Military or Veterans?

Yes, Active Military and up to five family members can visit for free with advance tickets and the active military ID. Veterans get discounted admission of $10 with advance tickets.

I have an ACCESS Card, can I still visit?

Absolutely. ACCESS cards are good for up to five people in a vehicle. Advance tickets are still required, and you will be asked to show your ACCESS card upon arrival.

Is there a parking fee?

The Morris Arboretum has ample, free parking; however, it is important to adhere to the scheduled time on your ticket so that all cars can be accommodated.

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Alerts & Updates

The Arboretum’s paths are clear but due to icy conditions some features may be closed.

Advance Tickets Required for All Visitors (Including Members)

The Morris Arboretum is excited to be open! We have instituted new policies as required by the government of Pennsylvania in order to keep the public safe while visiting. Please review the policies below before your visit.

  • Guests are to wear face coverings outdoors when in a more crowded/densely populated area where social distancing is difficult to maintain.
  • Face coverings must always be worn indoors.
  • If you feel sick, stay home.
  • The Visitor Center, Fernery, Log Cabin and The Shop are temporarily closed, but picnicking will be permitted in certain areas.
  • Restrooms are open and sanitized regularly.
  • Hand sanitizing stations throughout the Arboretum.
  • Bring your own water and snacks.
Reserve Tickets

Unfortunately, Out on a Limb will be closed on Wednesday, January 29th through Friday, January 31, 2020 due to scheduled maintenance.

The Garden Railway will not be operational from 2:00 PM Friday (July 19) through the weekend (July 20-21). The trains will open for normal operation on Monday, July 22nd. Our Train Master reported that the trains will not operate in the excessive heat, citing electrical, track and rolling stock failures.

The Arboretum is open as usual. Click here for hours.

Garden Railway trains are not running Saturday, September 8th and Sunday, September 9th due to inclement weather.

Please note: The Rose Garden is closed for maintenance every Thursday morning until noon.

Weather conditions may limit garden access to certain features even if the garden is open – please check the web site or call (215) 247-5777 for updates before visiting. Our visitors’ safety in the garden is our top priority. Therefore when inclement weather is predicted, we will make decisions about closing the garden accordingly.